Questions About Massage?
Easily book your appointment online, anytime!
Yes, however, our therapists tend to be fully booked and we recommend booking in advance. Occasionally, we are able to get last minute appointments in, but not always. You can book your appointment online up to an hour before the appointment start time.
Yes, you will be on our tables receiving the full amount of treatment time that you pay for. You are not charged for the intake and interview process, or the time it takes you to dress.
Please arrive on time for your appointment. Time for your appointment has been specially arranged for you. If you arrive late your session may be shortened in order to accommodate others whose appointments follow yours. We will do our best to provide you with the treatment you have booked, but we cannot guarantee the full time if you arrive late. Full payment for your scheduled session will be expected.
24 hour advance notice is required when canceling an appointment, except in cases of illness, emergency, or inclement weather. Cancellations without 24 hour notice may result in a charge for your session, as that time has been set aside specifically for you.
If you need to reschedule your appointment, you can log into your account and make changes anytime. For late notice cancellations, please call us directly at 608-769-5882 as soon as possible.
We accept cash, check, credit card, or gift certificates.
Tipping is neither required nor expected, but of course we appreciate the gesture. If you are pleased with our services, the best appreciation you can show is by referring your friends and family to us and letting them know about the amazing benefits of massage therapy!
Yes, we receive extensive training at an accredited massage school with curriculum including Musculoskeletal Anatomy, Physiology, Kinesiology, Pathology, Swedish massage, Deep Tissue massage, Sports massage, Pregnancy massage, Infant massage, Adaptive massage, Myofascial Release, Reflexology, Trigger Point, Business and Professional Ethics, Service Learning, as well as Clinical Experience.
We are certified by the National Certification Board for Therapeutic Massage and Bodywork (NCBTMB) and licensed by the State of Wisconsin. We are also a members of Associated Bodywork and Massage Professionals (ABMP) and American Massage Therapy Association (AMTA).
To become nationally certified, a practitioner must demonstrate mastery of core skills and knowledge, pass an NCBTMB standardized exam, uphold the organizationâs Standards of Practice and Code of Ethics, and take part in continued education.
For more information about what to expect during your appointment, please read about Your First Visit.
Many people prefer to be completely nude when they receive a massage, while others prefer to keep their undergarments on. Itâs completely up to you, and you are encouraged to undress to your level of comfort.
Tight-fitting undergarments can sometimes get in the way of the massage, especially if your problem areas are the low-back, buttocks, hips, or groin.
Licensed massage therapists must ensure that clients are always properly covered by a sheet or towel, genitals will never be exposed, and only the specific areas being massaged will be uncovered.
This very often happens during massage sessions, and is nothing to be embarrassed about. Just take it as a sign you are enjoying the relaxation!
Feel free to openly communicate with the therapist about your preferences and comfort. If anything needs to be adjusted, or if we are almost getting the right spot, but not quite--just speak up and let us know right away!
However, it is a myth that massage therapy needs to hurt in order to be effective. Some of the most effective techniques involve very light, gentle touch. Often, too much pressure can cause muscles to tighten further, and detract from the effectiveness of your treatment.
Some people talk throughout their massage, while others simply close their eyes and get down to the business of relaxing. Many people will feel talkative initially, but as the massage progresses they relax and may even fall asleep. Definitely communicate with your therapist if you feel any pain or discomfort, or if you have any concerns during your massage. Some types of massage that work on deep layers of muscle and tissue, such as deep tissue or sports massage, will require more feedback to ensure that the pressure is not uncomfortable. You will likely experience the greatest benefits from your session if you just allow yourself to become quiet and relaxed...
You are in charge during your massage therapy session. Everyoneâs threshold of pain is different, so it is important for you to communicate with your therapist. Therapeutic massage on tight muscles can sometimes feel pleasurable and uncomfortable at the same time. Let your therapist know immediately if you feel any sharp or shooting pain, as this may be a symptom of nerve damage or other inflammation which is not appropriate for massage. Donât hesitate to let your therapist know if the pressure or depth of stroke needs to be adjusted.
Itâs generally recommended that you drink additional water after a massage.
Itâs also a great idea to give yourself some additional time after your treatment to continue relaxing and to allow your body to revitalize, without jumping right back into our busy and hectic world. At Balanced Bodywork, we leave plenty of time in between appointments, so that you never feel hurried and can take your time...
It is important for you to fully complete your Health History and keep your therapist up to date on your condition. Not all types of massage are appropriate for all conditions. Please read more here When Isn't Massage Appropriate?